“Creating a digital home for Samsung’s flagship experience space.”

The brief

Samsung KX is an experience store in Coal Drops Yard. It’s a space that’s more than just a shop. It allows people to create things, discover new technologies and chase passions. And it needed a digital home to unveil it to the world.

A new hub

In collaboration with a team of UX designers, digital designers and developers, I helped create a hub to show off the space and entice visitors.

Tweaking and testing

I produced the messaging for the entire experience and helped define the journey. We then A/B tested copy, visuals, and layouts to optimise performance.

Results

Within the first few months, the experience received 73K visits, exceeding all expectations. For SEUK, it’s been a great success and is ever-expanding in functionality.